Manitoba Hydro scored 41% in overall performance, the second lowest of the five public bodies reviewed, and had the worst record for responding within the legislated 30 day timeline, with only 18% of requests being responded to within 30 days.

1. Ensure both severed and unsevered records are kept in the FIPPA file.
2. Comply with required contents of a FIPPA response letter.
3. Ensure the FIPPA file number and wording of request is included in all response letters.
4. Adopt standard guideline for FIPPA file documentation.
5. Comply with time requirements of FIPPA.
6. Adopt standard guidelines regarding timelines for processing a request.
7. Advise the Ombudsman of actions taken to ensure compliance with FIPPA.

"I don't think it's a fail in the sense that the work is failing work. I think what it indicates is that there is room for improvement and there needs to be improvement made," said Manitoba Ombudsman Irene Hamilton.